Privacy Notice and Return Policy

 

Please note that our garments are made according to your measurements and built to fit your needs, no one else's. If there is an issue with the fit, quality, or construction of your garments, please contact us within 10 days of receiving your order. We will fix your suit as per your request complimentary as we want to make our customers satisfied with fit and quality.

A NEW ERA is a true Made to Measure experience. Your suit is made just for you based on your measurements, choice of fabrics, and customizations. Every NEW ERA purchase is backed by our Fit Promise. If your order does not meet expectations, let us know and we will make it right. We’re here to help. Contact our team and we will guide you through the process.